Cancellation Policy

For Salon, Spa, Packages & Group

Premiere Salon Services:

You may cancel your appointment without charge any time before the close of business on the business day preceding your appointment.

If you miss/cancel (same day cancellation) two appointments, your client file will be red flagged which means we will need a credit card to secure your next appointment and the following will apply to that appointment:

Same day cancellations will be charged 50% of the scheduled service price.

If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.

Late arrival may result in a shortened service in order to allow us to be on time for our next guest.

For services that are $200 or more you will be asked to put a 50% deposit to hold the appointment.

Premiere Spa Services:

Because your spa services are reserved for you, we ask that you cancel at least 24 hours in advance.

If you miss/cancel (same day cancellation) two appointments, your client file will be red flagged which means we will need a credit card to secure your next appointment and the following will apply all future appointments:

Same day cancellations will be charged 50% of the scheduled service price. If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.

Premiere Groups or Packages:

For services of 2 or more guests a credit card will be needed to secure your appointments, you may cancel your appointment without charge any time before the close of business on the business day preceding your appointment.

Same day cancellations will be charged 50% of the amount of the scheduled services on the card provided. All no shows will be charges full value of scheduled services.

For all PACKAGES a credit card will be needed to secure your appointments, you may cancel your appointment without charge any time before the close of business on the business day preceding your appointment. Same day cancellations will be charged 50% of the amount of the scheduled services on the card provided. All no shows will be charges full value of scheduled service.

Moved appointments – If you move the same appointment two or more times, the above rules may apply.